Practical guides from the team behind PeopleWorks Agent — what we've learned operating fleets of Windows hosts, building AI into ops workflows, and exposing the whole thing to Claude Desktop via MCP.
Traditional RMM tools were built for managed-service providers in the 2000s. They're heavy, opinionated, vendor-locked, and priced per endpoint. Here's how a lightweight agent + a small server can replace 80% of what an RMM does — and what you give up if you go that route.
What the Model Context Protocol actually is, why ops + AI is finally interesting, and how to wire Claude Desktop into a fleet of Windows hosts in under an hour.
The three trigger types, how to pick sensible thresholds, and why most watchdogs become alert-fatigue generators within a week — plus the patterns that prevent it.
More posts coming soon. In the meantime — try PWA free or browse the free tools.